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Contacting the conference organisers

While the Ex Ordo support team are here to help you out with any technical problems you may have, the conference organisers are the experts on everything to do with the abstract management process - from submissions, through review and to the collection of final material if relevant. They can also guide you on any queries on the conference itself.

Should you need to contact the conference organisers, you can do so directly from your dashboard as soon as you log in. 

Step 1) Contact Organisers link

See the image below, there is a Contact Organisers link on the sidebar, just below the conference details. Click on the link, highlighted in the image.

Screenshot 2025-12-22 at 13.37.23

Step 2) Compose your email

Clicking on this will provide you with an email pop-up through your preferred email application, for example, Apple Mail or Outlook, with the organisers' contact email pre-filled as the recipient. Simply compose your email with the query you have for the organisers and hit send. 

If there is no Contact Organisers link

If you do not see the Contact Organisers link mentioned above and the sidebar on your dashboard looks something like highlighted below, contact support@exordo.com and we'll help you out.