Reminding reviewers to complete reviews

You can use the Communication hub to send a reminder to all reviewers who have not yet completed their assigned reviews. This reminder will be sent to reviewers who have not yet confirmed/declined their intention to review and those who have confirmed their intention to review but have not yet submitted their reviews.

There are three ways to remind reviewers:

1. Using the card on your dashboard

From your dashboard, you can click to remind the reviewers attached to the outstanding reviews:

The communications hub will open up, and the list will be filtered by reviewers who have outstanding reviews

2. From the communications hub directly

In the communications hub, select New message.

Then pick the Reviewers as a group you would like to email.

Step 2 Filter

In Step 2, filter by Reviewers status: Have Outstanding Reviews. You can preview the recipient list before selecting Next. 

Step 3 Write

If you used the filters as explained above, you will see a pre-set Reviewer Reminder template.  Customise the text in the subject line and the body text as appropriate:

At the bottom of the page, you can also customise who the email should come from and where replies should go. Reviewers are more likely to open an email that comes from a person they know (as opposed to a conference name).

Click Next to move to the next step. 

Step 4 Test

You can view a preview of the email and even send yourself (or another administrator) a preview email to see what the email will look like. 

Step 5 Send

Finally, once you're happy with your email, click on the  Send Message button. The system will ask you to confirm that you want to send the email (and inform you how many people will receive it). Once you click on the Send button, the email will be delivered to your reviewers within 15 minutes.

After the email has been sent to all your reviewers, you will receive an email notification confirming that the email has been sent (Check the status of this email in your Communications hub).