Review group chair: Contacting a reviewer

As a review group chair, you may need to contact one, some or all reviewers through Ex Ordo. This article explains how you can create custom messages to send to reviewers.

Creating a custom message to one or more specific reviewers:

1. Click on the Reviews hub at the top of the page
2. Select the List of Reviewers tab
3. Browse through, filter down the list or search for specific reviewers using the search bar
4. Place a check in the box to the left of the reviewer(s) name
5. Click the Email button at the top of the List of Reviewers.
6. You will be taken to the Communication hub. Click Next to go to step 2.
7. Write your message, using macros to personalise the email. 
8. Click Next to go to step 3. Check your message by sending a Test Message to your inbox, if needed. 
9. Go Back to change your message; or click Next to send it. 
10. Finally, click Send Message.

Creating a custom message to all reviewers:

1. Click on the Communication hub at the top of the page
2. Click on the New Message button
3. Select Reviewers as your recipient group on Step1 and click Next
4. Apply filters, if needed. Click Next.
5. Write your message, using macros to personalise the email. 
6. Click Next to go to step 4. Check your message by sending a Test Message to your inbox, if needed. 
7. Go Back to change your message; or click Next to send it. 
8. Finally, click Send Message.