---
title: Changing a registration on behalf of a delegate
description: As an administrator in the registration system, you can change or update registrations for your delegates and this article will explain the process. You can find a registration you would like to updat
---

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1. [Knowledge Base - Support Documentation for Ex Ordo](https://help.exordo.com/?hsLang=en)
2. [Site Administrators](https://help.exordo.com/site-administrators?hsLang=en)
3. [Registration](https://help.exordo.com/site-administrators?hsLang=en#registration)

# Changing a registration on behalf of a delegate

As an administrator in the registration system, you can change or update registrations for your delegates and this article will explain the process.

#### 1) Find a registration

You can find the registration you would like to update in your **Registration** page. You can search by delegate name or registration ref. number:

![Screenshot 2025-12-22 at 13.59.53](https://help.exordo.com/hs-fs/hubfs/Screenshot%202025-12-22%20at%2013.59.53.png?width=670&height=322&name=Screenshot%202025-12-22%20at%2013.59.53.png)

When you've found a registration you would like to update, click on the delegate's name to expand the view. You will see a couple of options showing at the top of the list.

#### 2) Modify Registration

Select the option to **Edit Registration** as shown below. It will take you into the workflow where you can update their items. 

#### ![Screenshot 2025-12-22 at 14.02.11](https://help.exordo.com/hs-fs/hubfs/Screenshot%202025-12-22%20at%2014.02.11.png?width=670&height=525&name=Screenshot%202025-12-22%20at%2014.02.11.png)

#### 3) Make the changes and pay

You can now navigate and jump through the registration steps. The system will show the changes you've made. You can also check the dropdown in the top right corner. When you're done, you will need to confirm the changes on the Checkout step and make the payment or [record a refund](https://help.exordo.com/dealing-with-refunds?hsLang=en) if the changes impacted the fee. When you confirm, the delegate will be notified via email. 

![Screenshot 2025-12-22 at 14.04.20](https://help.exordo.com/hs-fs/hubfs/Screenshot%202025-12-22%20at%2014.04.20.png?width=670&height=513&name=Screenshot%202025-12-22%20at%2014.04.20.png)  
 

 

- [Site Administrators](https://help.exordo.com/site-administrators?hsLang=en#main-content)

    - [Conference hub - getting started and managing site settings](https://help.exordo.com/site-administrators?hsLang=en#conference-hub-getting-started-and-managing-site-settings)
    - [Exports and Reports](https://help.exordo.com/site-administrators?hsLang=en#exports-and-reports)
    - [Submissions](https://help.exordo.com/site-administrators?hsLang=en#submissions)
    - [Configuring your review settings](https://help.exordo.com/site-administrators?hsLang=en#configuring-your-review-settings)
    - [Adding and managing your list of reviewers](https://help.exordo.com/site-administrators?hsLang=en#adding-and-managing-your-list-of-reviewers)
    - [Allocating and Opening the Review](https://help.exordo.com/site-administrators?hsLang=en#allocating-and-opening-the-review)
    - [Managing the Review](https://help.exordo.com/site-administrators?hsLang=en#managing-the-review)
    - [Making decisions, notifying authors and collecting RSVPs](https://help.exordo.com/site-administrators?hsLang=en#making-decisions-notifying-authors-and-collecting-rsvps)
    - [Collecting new/edited content and copyrights from accepted authors](https://help.exordo.com/site-administrators?hsLang=en#collecting-new-edited-content-and-copyrights-from-accepted-authors)
    - [Programme hub: Creating your schedule](https://help.exordo.com/site-administrators?hsLang=en#programme-hub-creating-your-schedule)
    - [Ex Ordo Virtual](https://help.exordo.com/site-administrators?hsLang=en#ex-ordo-virtual)
    - [Panels](https://help.exordo.com/site-administrators?hsLang=en#panels)
    - [Registration](https://help.exordo.com/site-administrators?hsLang=en#registration)
    - [Book of Proceedings](https://help.exordo.com/site-administrators?hsLang=en#book-of-proceedings)
    - [Ex Ordo Mobile](https://help.exordo.com/site-administrators?hsLang=en#ex-ordo-mobile)
    - [Communication hub: Sending messages through Ex Ordo](https://help.exordo.com/site-administrators?hsLang=en#communication-hub-sending-messages-through-ex-ordo)
    - [People hub](https://help.exordo.com/site-administrators?hsLang=en#people-hub)
- [Authors](https://help.exordo.com/authors?hsLang=en#main-content)

    - [Initial Submissions](https://help.exordo.com/authors?hsLang=en#initial-submissions)
    - [Submitting a panel](https://help.exordo.com/authors?hsLang=en#submitting-a-panel)
    - [Panel contributions (submitting to an existing panel)](https://help.exordo.com/authors?hsLang=en#panel-contributions-submitting-to-an-existing-panel)
    - [Final Submissions and uploading Presentations](https://help.exordo.com/authors?hsLang=en#final-submissions-and-uploading-presentations)
    - [RSVP](https://help.exordo.com/authors?hsLang=en#rsvp)
- [Delegates](https://help.exordo.com/delegates?hsLang=en#main-content)

    - [Registration](https://help.exordo.com/delegates?hsLang=en#registration)
    - [Attending a virtual event](https://help.exordo.com/delegates?hsLang=en#attending-a-virtual-event)
    - [Accessing the mobile app](https://help.exordo.com/delegates?hsLang=en#accessing-the-mobile-app)
    - [Navigating the Ex Ordo Programme](https://help.exordo.com/delegates?hsLang=en#navigating-the-ex-ordo-programme)
- [Track Chairs](https://help.exordo.com/track-chairs?hsLang=en#main-content)

    - [Initial Submissions](https://help.exordo.com/track-chairs?hsLang=en#initial-submissions)
    - [Reviews: managing reviewers and the review](https://help.exordo.com/track-chairs?hsLang=en#reviews-managing-reviewers-and-the-review)
    - [Decisions and Final Submissions](https://help.exordo.com/track-chairs?hsLang=en#decisions-and-final-submissions)
    - [Communication hub: sending messages from Ex Ordo](https://help.exordo.com/track-chairs?hsLang=en#communication-hub-sending-messages-from-ex-ordo)
    - [Using the Virtual Builder (Session Creators Only)](https://help.exordo.com/track-chairs?hsLang=en#using-the-virtual-builder-session-creators-only)
- [Reviewers](https://help.exordo.com/reviewers?hsLang=en)
- [Review Group Chairs](https://help.exordo.com/review-group-chairs?hsLang=en#main-content)

    - [Preparing for the review](https://help.exordo.com/review-group-chairs?hsLang=en#preparing-for-the-review)
    - [Managing the review](https://help.exordo.com/review-group-chairs?hsLang=en#managing-the-review)
    - [Using the Communication Hub](https://help.exordo.com/review-group-chairs?hsLang=en#using-the-communication-hub)

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