Changing a registration on behalf of a delegate

As an administrator in the registration system, you can change or update registrations for your delegates and this article will explain the process.

1) Find a registration

You can find the registration you would like to update in your Registration page. You can search by delegate name or registration ref. number:

When you've found a registration you would like to update, click on the delegate's name to expand the view. You will see a couple of options showing at the top of the list.

2) Modify Registration

Select the option to Edit Registration as shown below. It will take you into the workflow where you can update their items. 

3) Make the changes and pay

You can now navigate and jump through the registration steps. The system will show the changes you've made. You can also check the dropdown in the top right corner. When you're done, you will need to confirm the changes on the Checkout step and make the payment or record a refund if the changes impacted the fee. When you confirm, the delegate will be notified via email.