Knowledge Base - Support Documentation for Ex Ordo

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Knowledge Base - Support Documentation for Ex Ordo

Site Administrators

Site Administrators

The articles in this section are helpful to site administrators, specifically chairs and assistants.

Data storage and data policy

Conference hub - getting started and managing site settings

Setting up your conference

Branding your conference

Explaining administrator roles

Adding administrators to the conference

What is the short name of my conference?

What is the timezone/time in Ex Ordo system?

Conference workflow

Setting profile access and email notifications

Default country list

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Exports and Reports

Download data on your conference

Accessing a list of all my users

Accessing my conference mailing list

Understanding the Ex Ordo background check

Checking for duplicate submissions

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Submissions

Using the Ex Ordo text editor

Adding topics

Preparation for submission closing

Editing the Guide for Authors text

What is the difference between papers, abstracts and extended abstracts?

Collecting images with abstracts

What does it mean when a submission is pending?

Extending the submission deadline

Setting the abstract word limit

Using bulk actions

Asking for additional information

Filtering lists

Collecting abstracts in multiple boxes

Viewing submissions based on their topic

Will authors automatically receive a submission receipt?

Uploading a table

Explaining tracks

Can I have 'Other' as a topic?

Editing a submission on behalf of an author

Do I need topics?

Limit authors to choose from only one topic group

Submitting on behalf of someone else

Adding late submissions

Submission Import Service

Setting up submissions

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Configuring your review settings

Configuring review

Blind review settings

Setting up the marking scheme

Allowing reviewers to decline reviews

Enabling reviewer feedback for authors

Explaining review groups

Creating review groups and assigning submissions

Removing a submission from a review group before the review starts

Assigning submissions to a review group before the review starts

Multiple review stages

Accepting a submission without a review

How does nepotism affect my review?

Adding review group chairs to a review group

Contacting my review group chairs

Scoring categories for reviewers

Reviewer responsibilities and tasks

Hiding review scores from authors

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Adding and managing your list of reviewers

Updating a reviewer's topics

Checking the status of a reviewer

Inviting reviewers to choose their topics

Adding reviewers

Remind reviewers to choose their topics

Contacting a reviewer

Assign Reviewers to Review Groups

How to know which reviewers have declined my invitation?

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Creating and managing review assignments before the review

How to find Partially allocated and Not allocated submissions?

Allocating submissions to reviewers

Editing your allocation

Manually matching reviewers with submissions

How does Ex Ordo allocate submissions to reviewers?

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Opening and managing your Review stage

Adding additional Review slots

Closing a review

Moving a submission between review groups while review is ongoing

Understanding progress on an individual review

Reminding reviewers to complete reviews

Re-open a review so further edits can be made

Changing review assignments mid-review

Notify reviewers to begin reviewing

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Making decisions, notifying authors and collecting RSVPs

Setting up decision types

Configuring RSVP for your conference

Notifying accepted and rejected authors

Filtering by review scores

Reminding authors to RSVP

How to Unpublish Decisions

Accepting and rejecting submissions

What is RSVP in Ex Ordo?

Decision making process

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Collecting new/edited content and copyrights from accepted authors

Setting up final submissions

Notifying authors to enter final submissions

Getting copyright from accepted submissions

Asking for additional information in the final submissions stage

Collecting biographies and presentations

What type of presentation files can be uploaded?

Setting up the presentation workflow

Viewing the uploaded presentations

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Programme hub: Creating your schedule

Manage your programme settings

Creating a session or event

Assigning, removing and reordering accepted presentations to sessions in the Programme hub

Changing the default times of my sessions

Choosing what content displays in the Programme

Changing the length of the day in the Programme

Checking your Programme for conflicts

Displaying presentations in the Programme

Exporting the conference Programme

Displaying specific start and end times of presentations in the programme

Using streams in my Programme

Adding content manually to a session

Display of submissions in your programme

Including session chairs in your Programme

Searching in the Programme

Going live with your Programme

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Ex Ordo Virtual

Starting a live session (Webex Webinars)

Managing Presentation Questions

Downloading a Session Pack as an Admin user

Downloading or Sharing Webex Recordings in the Event Space

Assigning content to a Venue

Explaining and Creating Venues

Adding Custom meeting links to your Session

How to create and edit Stages

Sharing on your Live Stage (Webex Webinars)

Uploading a video recording to a Session

Recording events on your Live Stage (Webex Webinars)

How to create and customise your homepage

Creating Stage Manager Accounts on Webex and Ex Ordo

Promoting Attendees and Changing Roles on your Live Stage (Webex Webinars)

Common Questions from Attendees

Create & Run a Stage Manager Rehearsal (Webex)

Custom meeting links and Offline sessions

How to email Virtual Presenters

How to change stage managers already assigned to a stage day

Managing Chat and Q&A during the Event (Webex Webinars)

Attending an Open Rehearsal

Adding a Stage Manager to a Stage

Admin: Session Creators Explained

Assigning Content to a Stage

Explaining Content Bundles

Planning your Virtual Event Schedule

Create & Run Rehearsals in Webex (admin view)

Creating a Content Bundle

Setting up your Live Stage (Webex Webinars)

Reclaiming the Host Role in Webex Webinars

Practice sessions: Your Virtual Green Room

Virtual Exports

Stage Manager Guidelines (Webex Webinars)

Creating Content in the Content Studio

Adjusting your Content and View Options

How to create and customise your Discover Page

Changing Access Restrictions for the Event Space and Media

Stage Manager Training Resources

Ex Ordo Virtual Glossary

Setting up and managing Safelist Access to your Event Space

Session Speaker Guidelines (Webex Webinars)

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Panels

Admin: Removing submission from a Panel

Admin: Exporting Panel information

Admin: Emailing Panel Organisers

Admin: Emailing Authors who have contributed to Panels

Admin: Adding Conveners into the Reviewers List

Admin: Assigning Decisions to Panels

Admin: Removing a Contribution from a Panel in Review

Admin: Accepting a Contribution from a Rejected Panel

Admin: Withdrawing or Deleting a panel

Admin: Locating and Filtering Panels and Panel Contributions

Admin: Submitting a Panel on behalf of the panel organiser

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Registration

Adding options for workshops

Changing a registration on behalf of a delegate

Connecting your Stripe account to Ex Ordo

Can I add options for delegates to book accommodation?

How to avoid scheduling unregistered presenters in your Programme

Setting limits on your registration tickets

Explaining the registration funnel

Adding fees to your conference

Contacting a delegate directly

Customising your Ex Ordo invoice

Sending Invoices/Billing record to Delegates

Test the registration workflow

Registration overview in test mode

Using pricing windows to offer different fee prices

Will delegates automatically receive an email confirmation of their registration?

Explaining Registration Setup

How can I find out which presenters have not registered?

Setting up a Stripe account

Contacting delegates from communication hub

Marking registration as paid

Creating a discount code for delegates

Customising your registration form

Managing cancellations

Checking if a ticket is sold out

Dealing with refunds

Registration overview in live mode

Register for the conference

Register on behalf of a delegate, keynote or invited speaker

Adding options for social events

Using Invoicing and Credit Notes

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Book of Proceedings

Template Files for Proceedings Book

Including session information in your book

How is the Ex Ordo book built?

Ex Ordo Mobile

Ex Ordo Mobile App - Conference sessions view for delegates

Branded App - Creating Apple Developer Account

Ex Ordo Mobile Sync

Guidebook App - How to Sync Programme content into the guide?

Branded apps - How to get started?

Ex Ordo Mobile App - How to Sync Programme content into the guide?

The List of Presenters in the Mobile App

Branded App - Updating images and branding

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Communication hub: Sending messages through Ex Ordo

Emailing Presenters

Saving a draft mail

Sending an email

Sending a call for papers

Contacting an author directly

Message templates

Resending a message

Using macros to enter information in emails

What is the communication hub and what do I use it for?

How to know if someone didn’t get an email?

What should my call for papers say?

Uploading an attachment to an email

What is the maximum number of recipients for an email?

Notifying presenters of their presentation times

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