--- title: "Track chair: What is the communication hub and what do I use it for?" description: The Communication hub is a specific part of the system where you will compose and send out your emails from. We use a third party, PostMark, to send emails. This is very useful for tracking bounces an --- [Skip to content](https://help.exordo.com/track-chair-what-is-the-communication-hub-and-what-do-i-use-it-for#main-content) English Show submenu for translations ![Logo Standard Medium.png\]](https://help.exordo.com/hs-fs/hubfs/Logo%20Standard%20Medium.png?height=40&name=Logo%20Standard%20Medium.png) Open main navigation Close main navigation - English Show submenu for translations - Want to refer Ex Ordo? Want to refer Ex Ordo? How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base - Support Documentation for Ex Ordo](https://help.exordo.com/?hsLang=en) 2. [Track Chairs](https://help.exordo.com/track-chairs?hsLang=en) 3. [Communication hub: sending messages from Ex Ordo](https://help.exordo.com/track-chairs?hsLang=en#communication-hub-sending-messages-from-ex-ordo) # Track chair: What is the communication hub and what do I use it for? The Communication hub allows you to compose emails and see past emails sent, including automated emails. We use a third party, PostMark, to send emails. This is very useful for tracking bounces and ensuring delegates who report spam or unsubscribe from the list are never emailed again. You can access the Communication hub by selecting **Communication** at the top of the page. Once open, you can use it to: - Send your call for papers - Contact authors in different stages of their submissions (both corresponding or presenting) - Contact reviewers (or review group chairs) - Send out acceptance emails or contact Accepted authors - Contact Accepted Panel Organisers (if using panels) - Contact track chairs (If enabled) - Send registration emails and general reminders (if the registration module is enabled) - Contact virtual presenters (if Virtual hub is enabled) - Contact Session Organisers (if Virtual hub is enabled) - Contact virtual session chairs (if Virtual hub is enabled) - [Site Administrators](https://help.exordo.com/site-administrators?hsLang=en#main-content) - [Conference hub - getting started and managing site settings](https://help.exordo.com/site-administrators?hsLang=en#conference-hub-getting-started-and-managing-site-settings) - [Exports and Reports](https://help.exordo.com/site-administrators?hsLang=en#exports-and-reports) - [Submissions](https://help.exordo.com/site-administrators?hsLang=en#submissions) - [Configuring your review settings](https://help.exordo.com/site-administrators?hsLang=en#configuring-your-review-settings) - [Adding and managing your list of reviewers](https://help.exordo.com/site-administrators?hsLang=en#adding-and-managing-your-list-of-reviewers) - [Allocating and Opening the Review](https://help.exordo.com/site-administrators?hsLang=en#allocating-and-opening-the-review) - [Managing the Review](https://help.exordo.com/site-administrators?hsLang=en#managing-the-review) - [Making decisions, notifying authors and collecting RSVPs](https://help.exordo.com/site-administrators?hsLang=en#making-decisions-notifying-authors-and-collecting-rsvps) - [Collecting new/edited content and copyrights from accepted authors](https://help.exordo.com/site-administrators?hsLang=en#collecting-new-edited-content-and-copyrights-from-accepted-authors) - [Programme hub: Creating your schedule](https://help.exordo.com/site-administrators?hsLang=en#programme-hub-creating-your-schedule) - [Ex Ordo Virtual](https://help.exordo.com/site-administrators?hsLang=en#ex-ordo-virtual) - [Panels](https://help.exordo.com/site-administrators?hsLang=en#panels) - [Registration](https://help.exordo.com/site-administrators?hsLang=en#registration) - [Book of Proceedings](https://help.exordo.com/site-administrators?hsLang=en#book-of-proceedings) - [Ex Ordo Mobile](https://help.exordo.com/site-administrators?hsLang=en#ex-ordo-mobile) - [Communication hub: Sending messages through Ex Ordo](https://help.exordo.com/site-administrators?hsLang=en#communication-hub-sending-messages-through-ex-ordo) - [People hub](https://help.exordo.com/site-administrators?hsLang=en#people-hub) - [Authors](https://help.exordo.com/authors?hsLang=en#main-content) - [Initial Submissions](https://help.exordo.com/authors?hsLang=en#initial-submissions) - [Submitting a panel](https://help.exordo.com/authors?hsLang=en#submitting-a-panel) - [Panel contributions (submitting to an existing panel)](https://help.exordo.com/authors?hsLang=en#panel-contributions-submitting-to-an-existing-panel) - [Final Submissions and uploading Presentations](https://help.exordo.com/authors?hsLang=en#final-submissions-and-uploading-presentations) - [RSVP](https://help.exordo.com/authors?hsLang=en#rsvp) - [Delegates](https://help.exordo.com/delegates?hsLang=en#main-content) - [Registration](https://help.exordo.com/delegates?hsLang=en#registration) - [Attending a virtual event](https://help.exordo.com/delegates?hsLang=en#attending-a-virtual-event) - [Accessing the mobile app](https://help.exordo.com/delegates?hsLang=en#accessing-the-mobile-app) - [Navigating the Ex Ordo Programme](https://help.exordo.com/delegates?hsLang=en#navigating-the-ex-ordo-programme) - [Track Chairs](https://help.exordo.com/track-chairs?hsLang=en#main-content) - [Initial Submissions](https://help.exordo.com/track-chairs?hsLang=en#initial-submissions) - [Reviews: managing reviewers and the review](https://help.exordo.com/track-chairs?hsLang=en#reviews-managing-reviewers-and-the-review) - [Decisions and Final Submissions](https://help.exordo.com/track-chairs?hsLang=en#decisions-and-final-submissions) - [Communication hub: sending messages from Ex Ordo](https://help.exordo.com/track-chairs?hsLang=en#communication-hub-sending-messages-from-ex-ordo) - [Using the Virtual Builder (Session Creators Only)](https://help.exordo.com/track-chairs?hsLang=en#using-the-virtual-builder-session-creators-only) - [Reviewers](https://help.exordo.com/reviewers?hsLang=en) - [Review Group Chairs](https://help.exordo.com/review-group-chairs?hsLang=en#main-content) - [Preparing for the review](https://help.exordo.com/review-group-chairs?hsLang=en#preparing-for-the-review) - [Managing the review](https://help.exordo.com/review-group-chairs?hsLang=en#managing-the-review) - [Using the Communication Hub](https://help.exordo.com/review-group-chairs?hsLang=en#using-the-communication-hub) [![Chill listening crop-3](https://help.exordo.com/hs-fs/hubfs/Vimeo.jpg?width=24&height=24&name=Vimeo.jpg "Chill listening crop-3")](https://exordo.com) Ex Ordo | Your Scholarly Event Partner Copyright © 2026, Ex Ordo ```json { "@context" : "https://schema.org", "@type" : "Organization", "knowsAbout" : [ "Conference Management Software", "Abstract Management Software", "Peer Review Software", "Conference Organising", "Conference Planning", "Conference Programme", "Research Conferences", "Virtual Events" ], "logo" : "https://www.exordo.com/images/share_images/ex-ordo-logo.png", "name" : "Ex Ordo", "sameAs" : [ "https://www.linkedin.com/company/ex-ordo", "https://x.com/exordo" ], "url" : "https://www.exordo.com" } ```